Privacy Policy

1. Data Controller

The data controller responsible for your personal data is:

bTonic L.L.C-FZ

Nad Al Sheba, Dubai, United Arab Emirates

For privacy-related inquiries: support@saturia.app

2. Information We Collect

2.1 Information You Provide Directly

• Account information: email address, full name, password (stored in hashed form)
• Optional profile data: date of birth, country, nickname, avatar image
• Communication preferences: timezone, language, notification settings
• Telegram username (if you choose to enable Telegram notifications)
• Portfolio data: cryptocurrency holdings, transactions, and paper trading records you voluntarily enter
• Payment information: processed entirely by Stripe; we do not store your credit card details

2.2 Information Collected Automatically

• Usage data via Google Analytics (GA4): pages visited, session duration, referral sources, device type, and browser
• Authentication tokens (JWT) stored in secure cookies to maintain your session
• Dashboard layout preferences and widget configurations

2.3 Information We Do NOT Collect

• We do not access your cryptocurrency wallets, private keys, or exchange accounts
• We do not collect financial data from external sources linked to your identity
• We do not perform any trading operations on your behalf

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service, including dashboard, portfolio tools, and educational AI-generated analysis
• Process payments and manage your subscription via Stripe
• Send transactional emails (account verification, password reset, subscription confirmations) via our email provider
• Send optional notifications via Telegram about market events and analysis updates, only if you opt in
• Deliver in-app notifications about market events, risk scores, and platform updates
• Improve and personalize the Service based on usage analytics
• Ensure platform security and prevent abuse

4. Third-Party Services

We share your data with the following third-party services, strictly as needed to operate the platform:

We do not sell, rent, or trade your personal information to any third party for marketing or advertising purposes.

5. Data Storage and Security

• Your data is stored in a PostgreSQL database hosted on secure cloud infrastructure
• Passwords are hashed using industry-standard bcrypt encryption and are never stored in plain text
• Authentication uses JSON Web Tokens (JWT) with automatic expiration
• API communications are encrypted via HTTPS/TLS
• We implement rate limiting, CORS policies, and security headers to protect against common attacks
• While we employ industry-standard security measures, no system is 100% secure. We encourage you to use a strong, unique password

6. Data Retention

• Account data is retained for as long as your account is active
• If you delete your account, your personal data will be removed within 30 days, except where retention is required by law
• Payment records may be retained as required by applicable financial regulations
• Anonymized analytics data may be retained indefinitely for service improvement

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data ("right to be forgotten")
• Portability: Request your data in a structured, machine-readable format
• Objection: Object to data processing based on legitimate interests
• Withdrawal of consent: Withdraw consent for optional processing (e.g., marketing emails, Telegram notifications) at any time

To exercise any of these rights, contact us at support@saturia.app. We will respond within 30 days.

8. Cookies and Tracking

• We use essential cookies to maintain your authentication session and platform preferences
• We use Google Analytics (GA4) for anonymous usage statistics
• We do not use advertising cookies or third-party tracking pixels
• You can control cookie preferences through your browser settings

9. International Data Transfers

Your data may be processed and stored in servers located outside your country of residence. By using the Service, you consent to the transfer of your information to facilities operated by our infrastructure providers. We ensure appropriate safeguards are in place for any international data transfers.

10. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us at support@saturia.app, and we will promptly delete such information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Continued use of the Service after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: support@saturia.app

bTonic L.L.C-FZ � Nad Al Sheba, Dubai, United Arab Emirates